Privacy Policy
Effective Date: 4/10/2025
Hemp Flower – hempflower.com
Hemp Flower (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hempflower.com (“Site”), purchase our products, or interact with our services. By using our Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
a. Personal Information
When you place an order, register for an account, or contact us, we may collect:
- Name
- Shipping and billing addresses
- Email address
- Phone number
- Payment information (processed securely via third-party processors like Stripe or PayPal)
- Business information (for wholesale clients)
b. Non-Personal Information
We automatically collect certain technical data to improve your browsing experience:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited and actions taken on our site
- Referral URLs
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you regarding orders, support, or promotional offers
- Facilitate account management
- Analyze and improve website performance and customer experience
- Enforce our Terms and Conditions and comply with legal obligations
- Facilitate wholesale relationships and business-to-business communication
3. Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to:
- Remember user preferences
- Keep you logged into your account
- Track website usage
- Serve personalized content and offers
You may disable cookies via your browser settings, though this may affect site functionality.
4. Sharing Your Information
We never sell your personal information. We may share your data only when necessary to:
- Process payments securely via payment processors
- Ship orders through trusted logistics and fulfillment partners
- Communicate via email platforms like Mailchimp or Klaviyo
- Comply with legal requirements or respond to law enforcement requests
For wholesale clients, we may contact you regarding order history, inventory, and product updates.
5. Third-Party Services
Our site may contain links to third-party websites or use embedded tools and analytics (like Google Analytics, Facebook Pixel). These platforms have their own privacy policies, and we are not responsible for their practices.
6. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your information. Despite these efforts, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 21. We do not knowingly collect or solicit personal information from minors.
8. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
- Access or request deletion of your personal information
- Opt-out of marketing communications at any time
- Request data portability or correction
To exercise any of these rights, contact us at support@hempflower.com.
9. Wholesale Clients
Wholesale customers may be asked to provide business licenses or tax ID numbers. This information is used solely for verification and compliance with applicable laws and will not be shared or sold.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.” Continued use of the Site after changes constitutes acceptance of the new terms.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at: support@hempflower.com